How We confirm your Bookings?
Following acceptance of your request to purchase an India tour package, we will send you an email requesting permission to make reservations in your name for specific services. Once we have booked all of your hotel reservations and other services, we will send you a formal Official Tour Package Confirmation email with all final hotel names, travel dates, and final tour itinerary. Then, as an assurance of our commitment to arrange your trip with us, we will want a 30% advance transfer, with the remaining 70% paid to us after you arrive in India. As a result, your and our connection will stay open and honest.
Our Payment Policy is as under
A deposit is required for all contracted services to keep the reservation confirmed, and the remainder can be paid before your departure from your country or after your arrival in India, as agreed upon by team management and guests. The amount to be paid as an advance payment is determined by management personnel based on the type of service and the time until the service begins. Aside from the aforementioned, full payment is required in advance in certain instances, such as Special Train Journeys and hotel or resort bookings during peak season (Christmas, New Year) (as detailed in your tour proposal).
Mode of Payment for FIT (Frequent Individual Travelers):
- 30% of the total amount-order confirmation
- 70% of the total cost is due upon arrival in INDIA on Day 1 of the tour.
Mode of Payment for GIT (Groups Independent Travelers):
- 50% of the total – order confirmation
- 50% of the total – before arrival in INDIA / One month before the tour begins.
Overseas advance payments can be paid via wire transfer or credit card to our bank.
Flexibility
We may also customise all of the recommended tour packages to meet your specific travel needs and extend your journey to surrounding locations.
Physical Prerequisites:
All recommended tour packages are relatively simple, with few physical activities. To make the most of the journey, no physical preparation is required. If you require a wheelchair or other assistance, we will make every effort to assist you.
Activities Included:
When we get your travel quotation request, we will provide you with a thorough India Trip Programme complete with lodging options and cost. The activities of the tour are detailed in the “Package Inclusions” section. All optional extra activities must be paid for separately. If you decide not to participate after receiving confirmation of the planned itinerary, you will not be reimbursed for the cost of the included activities.
Money Exchange:
The Indian Rupee (INR) is the country’s official currency. The most convenient and cost-effective way to get local money is through an Automated Teller Machine (ATM), which is commonly available in most locales. Our driver can also take you to an Authorised Money Exchange Centre, where you can exchange currency at cheap rates.
Indian Meals:
You will have the opportunity to sample some of India’s wonderful cuisine while travelling with us. In each city, your tour guide will propose respected and specialty eateries where you may indulge in wonderful Indian cuisine.
Cancellation and Refund Policy
We must be notified in writing if a tour or travel service is cancelled for any reason, preventable or unavoidable. Cancellation charges will be applicable from the date we receive written notice, and they will be as follows:
- 30 days before to arrival: A retention fee of 30% of the tour cost will be applied.
- Retention fee of 50% of tour cost will be levied 15 days before to arrival.
- 70% of the Tour cost will be charged as retention 7 days prior to arrival.
- Less than 7 days or failure to appear: Retention will be charged at 100% of the Tour cost.
A specific cancellation policy applies to Special Train Journeys and peak season hotel bookings (which can be advised as and when required).
Refund Policy
If you cancel after the trip has begun, we will only repay you the amount we are able to collect from the hoteliers and contractors we use. We do not provide reimbursements for unused hotel stays, chartered transportation, or missed meals.
Regarding refunds for unused/unutilized services (which have been paid for and cancelled in advance), the refund amount would be calculated using the cancellation procedure outlined above, and the money would be repaid to the person who made the payment to us. Due to banking requirements, the refund process may take 2-4 weeks. If the refund is applied to a credit card or a bank account, the bank fees will be deducted from the refund amount.
Spending money:
Because each visitor is unique, their spending habits will differ. Some passengers consume more alcohol than others, and some purchase more souvenirs than the majority. Please examine your personal spending habits when it comes to accounting for beverages, shopping, extra activities, and tipping. Keep the following specific tips in mind when you plan your holiday.
Emergency contact:
In the event of a genuine crisis or emergency, contact the Travel Santa office at +91 97010 21212 during business hours (10.00am to 8pm) or 00919829257777 after hours.
For all other inquiries, please fill out the form on our contact us page and a representative will contact you as soon as possible.
Emergency Funds:
Please also ensure that you have access to an additional USD $ 200 in case of unanticipated accidents or circumstances beyond our control (for example, a natural disaster, civil upheaval, or an outbreak of avian flu) demand a change in our planned path.
Visa Requirement
Individual passengers must get their own visas. The visa requirements for your trip vary depending on your origin and destination. Most countries require a passport that is valid for at least six months.
We make every effort to maintain the following information as up to date as possible, but rules do change, so double-check. Residents from other countries can get more information through their local embassies or travel agencies.
FOR INDIAN VISA:
- Belgium: Yes – in advance
- Canada: Yes – in advance
- Germany: Yes – in advance
- Ireland: Yes – in advance
- Italy: Yes – in advance
- Netherlands: Yes – in advance
- New Zealand: Yes – in advance OR on arrival*
- Spain: Yes – in advance
- South Africa: Yes – in advance
- Switzerland: Yes – in advance
- United Kingdom: Yes – in advance
- USA: Yes – in advance
Most nationalities do not require a visa upon arrival in India. Indian visas are not available in Nepal.
Single entry and multiple entry tourist visas are available. Check the date you need a visa and the length of time you need to cover, especially if you are changing countries throughout your trip.
*Visa on arrival is available for some nationalities, including New Zealanders, if certain criteria are met. More information is available at the URL provided below.
http://india.gov.in/spotlight/encouraging-inbound-tourism-tourist-visa-arrival-tvoa-scheme
Our Liabilities & Limitations
Please keep in mind that after the tour/service cost has been finalised, any increases in monument/museum entrance fees, taxes, fuel costs, or guide charges imposed by the Government of India would be charged as additional.(If we provide you with the same).
India Luxury Holiday, one of India’s luxury travel operators, acts solely as an agent for hotels, airlines, transporters, railways, and contractors providing other services, and all exchange orders, receipts, contracts, and tickets issued by us are subject to the terms and conditions under which these services are provided.
All itinerary examples are intended to give you an idea of what to expect on your trip. Weather, road conditions, the riders’ physical abilities, and other factors may require schedule changes before or during the tour. We reserve the right to change any timeline for the sake of the tour participants’ safety, comfort, and general well-being.
We will not be held liable for any programme delays or changes, as well as any costs incurred directly or indirectly as a result of natural disasters, flight cancellations, accidents, mechanical or electrical breakdowns, transportation breakdowns, weather, sickness, landslides, political closures, or other untoward incidents.
We will not be liable for any loss, injury, or damage to person, property, or otherwise resulting directly or indirectly from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transportation, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.
We have no insurance to cover the costs of an accident, illness, theft, or other unanticipated events. Visitors are advised to seek such insurance in their home country. At all times, the customer is liable for any luggage and personal items.
Please keep in mind that credit card payments will only be accepted if the Card Holder or one of the Card Holders in the group is travelling India.
Issues on your trip
While we attempt to provide the best holiday experience possible, things can and do go wrong due to the nature of travel and the countries we visit. If an issue happens during your trip, you must contact your guide or our local agent promptly so that they can do everything necessary to remedy the situation and minimise any potential negative influence on the rest of your trip.
You can also send us an email at info@indialuxuryholiday.com with any concerns, and we will respond as soon as possible.
Feedback
We want to hear from you after your trip! We rely on your input. We read it thoroughly. Feedback enables us to learn what we are doing well and where we may improve. It enables us to make changes for future visitors. Please send feedback to info@indialuxuryholiday.com